FAQs
What are your hoodies made of?
Our hoodies are made from 100% premium terry cotton for a soft, breathable, and durable feel, featuring sparkling glitter prints and embroidery for a unique shine.
Do you accept returns?
We do not accept returns at this time; however, if your item arrives damaged or defective, we offer store credit to replace your item. Please contact us within 5 days of delivery with clear photos of the damage.
Do you ship internationally?
Yes! We ship worldwide, and shipping is paid by the customer at checkout.
How long will my order take to ship?
Orders are typically processed within 2-4 business days. Shipping times vary by location:
• USA: 3–7 business days
• International: 7–21 business days, depending on your country’s customs.
How do I care for my hoodie?
To keep your hoodie looking its best:
• Wash inside out on a gentle cycle in cold water.
• Hang or lay flat to dry.
• Avoid ironing directly on glitter print and embroidery.
How can I contact you?
You can reach us via email or our contact form on the website. We typically respond within 24–48 hours.
I made a mistake. Can I cancel or change my order?
We understand mistakes happen! If you need to cancel or adjust your order, please email us immediately. If your order hasn’t started processing, we will do our best to help.
Do you offer custom sizing or designs?
Currently, we do not offer custom sizing or designs, but we are working on expanding our options in the future.
